FAQs

FAQs
Frequently Asked Questions

Let's Start a Free of Questions and Get a Quick Support

  • Partner with us for Vendors?

    Create an Account > Complete Verification : Verification will be done within 72 hours. > Accept Leads and Rides. > Earn and Track Money.

  • How do I book a ride with OnGoRides?

    You can easily book a ride through our website or mobile app. Simply select your preferred service, enter your details, and choose a vehicle that suits your needs. Our user-friendly platform makes the booking process quick and convenient.

  • What payment methods does OnGoRides accept?

    OnGoRides accepts multiple payment methods including credit cards, debit cards, UPI, and other popular online payment options. Full payment is required at the time of booking, and additional charges for tolls or parking fees may apply.

  • Are OnGoRides drivers trained and licensed?

    Yes, all our drivers are fully licensed, experienced, and trained to provide professional and safe transportation services. We ensure that our drivers adhere to high standards of service to give you a comfortable and reliable ride.

  • What type of Vehicle OnGoRides offer?

    OnGoRides provides a diverse fleet of vehicles, including the efficient Swift Dzire, the spacious Maruti Suzuki Ertiga, and the luxurious Toyota Innova Crysta. You can choose the vehicle that best suits your needs and preferences.

  • How can I contact OnGoRides for General Enquiry?

    For general inquiries or assistance, you can reach our customer support team at bookings@ongorides.com or call us at 9175000230 during our operating hours.

  • What types of car rental services does OnGoRides offer?

    OnGoRides provides three main types of services: Outstation Car Rental for long-distance travel outside of Mumbai, Corporate Car Rental for business professionals needing reliable transportation, and Oneway Cab Services for point-to-point travel without return charges.

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